Service Design

Over the last several months I've gotten very involved in the Service Design Network (service-design-network.org). It's given me a new perspective on my own practice and building commitment in audiences. Then, last night, I started a new business class at IIT's Stuart School of Business, Organizational Management, and learn that a full half of the class will be focused on service design and managing service institutions. It makes me much more excited to read the material and go through this class.

2012-06-05T17:21:05+00:00