You've got a research study coming up. Your client has bought into the process and wants their entire team to participate. With 6 in-homes and a team of 2 adding 1-2 extra people to the professional team isn't an issue. However, when the research team explodes to 3-5 clients you start to loose control of
311 Systems have been in existence for almost 20 years (1996). The number of cities taking on 311 is a slow trickle, stymied by a lack of funding and few off the shelf options. In an effort to understand where we are now Hopscotch Labs has analyzed reports and articles, and anecdotal first hand implementation experiences.
What can you learn from government leaders? What are tangible outcomes to a conference that boasts speakers from US cities? Code for America has created a great opportunity for cities, vendors and volunteers to come together to learn from each other and share real opportunities to improve our own cities and processes. Below are the