Monthly Archives: October 2015

The size of your team

You've got a research study coming up. Your client has bought into the process and wants their entire team to participate. With 6 in-homes and a team of 2 adding 1-2 extra people to the professional team isn't an issue. However, when the research team explodes to 3-5 clients you start to loose control of

The size of your team 2018-02-13T05:46:49+00:00

311 Systems

311 Systems have been in existence for almost 20 years (1996). The number of cities taking on 311 is a slow trickle, stymied by a lack of funding and few off the shelf options. In an effort to understand where we are now Hopscotch Labs has analyzed reports and articles, and anecdotal first hand implementation experiences.

311 Systems 2018-02-13T05:46:49+00:00