Tools

Creating opportunities to collaborate

At Hopscotch we develop unique opportunities to collaborate with your audience on the topics that matter most to you right now. A colleague turned to us for help designing a workshop in the Philippines. Hi! I'm currently working with the Philippine government on a social housing program, in which we'd like to run a workshop

Creating opportunities to collaborate 2018-02-13T05:46:48+00:00

The size of your team

You've got a research study coming up. Your client has bought into the process and wants their entire team to participate. With 6 in-homes and a team of 2 adding 1-2 extra people to the professional team isn't an issue. However, when the research team explodes to 3-5 clients you start to loose control of

The size of your team 2018-02-13T05:46:49+00:00

311 Systems

311 Systems have been in existence for almost 20 years (1996). The number of cities taking on 311 is a slow trickle, stymied by a lack of funding and few off the shelf options. In an effort to understand where we are now Hopscotch Labs has analyzed reports and articles, and anecdotal first hand implementation experiences.

311 Systems 2018-02-13T05:46:49+00:00

Service Design

Did you enjoy grocery shopping last week? Did that little old lady run you over with her cart? DId they put your eggs at the bottom of the bag?Service design is the answer to these and other issues people have when shopping, when you're on hold wi...

Service Design 2018-02-13T05:46:49+00:00