Upstream Product Development

My team and I developed a go to market plan for Godrej's Chotukool cooler to enter the US market. Chotukool_presentation

Categories: 2014|

Service Design Research

Categories: 2014, Service Design, Tools|

Participle a service design-based social enterprise

Categories: 2014, Service Design|

DEMOS a British design think tank

Categories: 2014|

Service Design Tools

Looking for design frameworks and service design tools? Take a look at:

Categories: 2014, Service Design, Tools|Tags: |

At One, a new service framework

The folks over at have developed a new book from their AT ONE framework. To read more follow the link above to their website and blog.

Categories: 2014, Service Design, Tools|

Service Design Tool Kit

Categories: 2014, Service Design, Tools|

Hidden Rhythms in Time


Social Media as the glue in your company spirit

I’ve been doing research into the San Diego marketing companies—people are doing some really innovative work! There is an  evolution of the consumer experience through [...]

Categories: 2014, Observed|Tags: , , |

What an experience

By car or by foot, entering the US from Tijuana is a drawn out affair.

Categories: 2014, Observed|Tags: , , |