kangell50

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So far kangell50 has created 77 blog entries.

The Value of Design Research, and getting an ROI

Customers ask us about measuring ROI for design related activities. What value does this work bring to our shareholders? Why should we focus our energy on customer experience? These questions get to the underlying problem of finding the right metrics to evaluate changes to your bottom line. Below are several articles that help identify those

The Value of Design Research, and getting an ROI 2018-02-13T05:46:48+00:00

Creating opportunities to collaborate

At Hopscotch we develop unique opportunities to collaborate with your audience on the topics that matter most to you right now. A colleague turned to us for help designing a workshop in the Philippines. Hi! I'm currently working with the Philippine government on a social housing program, in which we'd like to run a workshop

Creating opportunities to collaborate 2018-02-13T05:46:48+00:00

Process: Naming Workshops

Developing the right name for the job. Whether renaming an American institution or the next widget that your team builds the process is the same: research, analyze, frame, co-create, narrow and validate. Hopscotch Lab's works with its clients to develop a brand platform from which their products and services can thrive. Research + Analysis: to

Process: Naming Workshops 2018-02-13T05:46:48+00:00

SDXD: Confessions of a Research Participant

Past Events SDXD: Confessions of a Research Participant Kristine Angell, Organizer, Researcher Wednesday, March 23, 2016 Many of us perform user research but not a lot of us get to BE user research. This panel explored the participant and researcher perspective. In January, several SDXD members participated in experience research for the San Diego International Airport’s new

SDXD: Confessions of a Research Participant 2016-03-30T05:09:28+00:00

Going above and beyond

Hopscotch Labs spent the last year (2015) understanding what residents want and expect from the City of San Diego's website experience. The resulting strategy and execution were tested multiple times with residents to insure that it was on target with the initial research, and that the experience of the new identity and new site was

Going above and beyond 2018-02-13T05:46:49+00:00

Live The Design Process

What's to come next? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.  Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium,

Live The Design Process 2018-02-13T06:05:16+00:00

What’s Next of the App Store?

What's to come next? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.  Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium,

What’s Next of the App Store? 2018-02-13T06:05:16+00:00

The Humble Wooden Desk

What's to come next? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.  Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium,

The Humble Wooden Desk 2016-01-27T19:15:23+00:00

Government UX

City governments have been following news on innovation, user experience (UX), and big data. The results are so promising that many cities have begun to test out these topics within city government. What does this look like: Open Data Initiative. IT departments and Clerk's offices are collaborating on making city information available to the public

Government UX 2018-02-13T05:46:49+00:00

The size of your team

You've got a research study coming up. Your client has bought into the process and wants their entire team to participate. With 6 in-homes and a team of 2 adding 1-2 extra people to the professional team isn't an issue. However, when the research team explodes to 3-5 clients you start to loose control of

The size of your team 2018-02-13T05:46:49+00:00