Innovation Home for Customer Experience 2018-06-12T11:56:44+00:00

Jump Start Design Innovation with the Right Strategy + Research. We are your consumer engagement partner.

Together, we leverage real consumer experiences, so you build the ideas that matter. Plus, maximize ROI on the way.

It’s time to get unstuck. At Hopscotch Labs, we learn what matters to your customers and market, so you set yourself and your products apart. Our efficient process involves deep research and exercises that refuel your team and, ultimately, positively impact your bottom line.

Hopscotch Labs fuels your design innovation. This is how:

In our practical, hands-on experiences, we get to know the mindset of your target market and energize your team. Our immersive research, collaborative workshops and events empower results for:
• Agencies
• Start Ups
• Digital Products
• Software Firms
• Brands Ready to Innovate
We evaluate your project, address current issues, and show how to work through them.
 
What to expect in our design discovery services: Our team’s years of experience have led to strategic processes at Hopscotch Labs. Our services incorporate scientific methods into the design process. Fuzzy magical experiences are broken down into their component parts, allowing for measurement, iteration and evolution. Our methods include:
• Observations and contextual research
• Journey mapping and task flows audits
• Behavioral labs and co-design workshops
• Brand testing
• Card sorting
• Product usability testing

Service Solutions

Choose the solution to propel your business forward.

Discovery Research

Get vision strategies in your blue ocean.
Upgrade your business and product strategy through a deep dive into your customer’s life, market and business capabilities. This intensive project provides business strategy  and product roadmaps that are based on consumer intelligence. Realigned to your market with distinct product advantages, this critical process opens the door to greater market share and customer loyalty.
Drive the Strategies For Your Company →

Research Sprints

Context immersive engagements to drive strategy for real results.
We develop a comprehensive strategy for your project, using a human-centered design approach. In this baseline for product development, you receive fresh insights into product use, new opportunities to extend the consumer experience, and build consumer intelligence. This practical, organized process results in clarity and readiness to charge forward to a successful product.
Tackle Your Project Strategies →

Design Sprints

5 Days to break ground on your best product.
Our team jump starts your project by asking the right people the right questions. Within this 120 hours, we answer critical business questions through rapid prototyping, usability testing, and co-creation labs. No assumptions here. We put your prototype into your target market’s hands, and use the results to launch you forward fast.
Fast Track Your Design Success →

Learn the best way to launch your business forward.

Find the right in with your customer.
Your consultation is the first step to getting clear solutions for your design problems. We will discuss which of our structured services fits the expedience and opportunities you need.
Design from real need + product truths.
Using Human-Centered Design, we elicit your product’s truths from the people who know it better than you. We’ll teach you the rocket science to turn truths into actionable future potential.
Check Out Our Services →

“Just wanted to say that you and your team did an incredible job on the research. Really impressive work.”

R. Vazquez, Project Manager

“You blew my mind! I’m totally rethinking the way I develop products.”

Erin Pikor, Founder Niaid Soaps

Ready to see how we’ll jump start design innovation? Book a free consultation to learn more about our processes and ask any questions.

Book Your Consultation Here →